Privacy policy

Thank you for visiting our website, operated by us, Vapepie. We are committed to providing an exciting and secure online shopping experience, along with a high level of personalized service associated with our company. This commitment also includes respecting and protecting your personal information.

This privacy policy describes the types of information we collect from you when you visit our website "Vapepie". The websites and all their functions and features are collectively referred to as the "Services". This privacy policy also explains how the company may use and share your personal information and your ability to control certain uses.

By using the services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy, including the transfer and storage of your personal information in the United States/Canada/Hong Kong, and agree to the terms and conditions incorporated herein by reference. If you do not agree, please do not access or use the services.

Question: What information does the company collect?

Answer: The company can collect information from or about you in the following ways:

• From the company's interactions with you: We collect information from and about you, as well as your transactions and other interactions with us. This may include when you use the services, make a purchase, subscribe to our catalog, newsletter or email lists, participate in sweepstakes, contests or other promotions, complete a product review or survey, or otherwise contact us.

• Information you provide about third parties: If you send someone else a message about the services, we may collect information such as that person's name, phone number, email address and/or shipping address.

• Automatically on the website: We or our service providers may use cookies, web beacons/pixel tags, log files, JavaScript and other technologies to collect certain non-personal information about visitors to our website, users of our online services and interactions with our emails and online advertising, and to enable the company to track analytics and certain statistical information.

• From third-party sources: We may acquire information from other sources to update or supplement the information you provide or the information collected automatically.

• Combining information: We may combine the information we receive from or about you, including information you provide and information collected automatically.

• Third-party analytics and advertising: We may also use third-party advertising, analytics, and tracking tools to better understand who uses the website, how it is used, and how the effectiveness of the services and related content can be improved.

Question: What tracking options do I have?

Answer: Certain parts of the website require cookies. By registering and using the services, you agree to the use of cookies. If you do not agree to the use of cookies, you cannot use the services.

Question: How does the company use the collected information?

Answer: The company may use the information collected from you for the following purposes:

• For validation, confirmation, verification, delivery, installation and tracking of your order.

• To improve your online shopping experience.

• For sending catalogs, information, newsletters, advertising materials and other offers from the company or on behalf of partners and subsidiaries of the company.

• To provide tailored content and targeted advertising.

• To improve our websites, products/services and customer service.

Question: With whom does the company share my information?

Answer: The company may share your personal information in the following cases:

• Affiliated companies: We may share collected information within the corporate group.

• Co-marketing partners: Certain services may be provided in cooperation with third parties who offer products and services.

• Other third parties: We may share your information with selected partners, subsidiaries and other third parties who have offers that may be of interest to you.

Question: How can I view, update, or delete my information?

Answer: If you have made a purchase, you can contact our customer service via email to access or update your information.

Question: What are my options regarding communication with the company?

Answer: When you make a purchase, you will automatically receive promotional emails and direct marketing from the company. You can unsubscribe from these promotional emails at any time by clicking the unsubscribe link in each promotional email.

Question: What rights do I have regarding my personal data?

Answer: If you live in California, you have the right to request information about our disclosure of personal information to third parties for their direct marketing purposes.

Question: What about children's privacy?

Answer: Protecting children's privacy is important to us, and the website is not intended for children under thirteen years of age.

Question: What about security?

Answer: We have implemented certain physical, administrative, and technical measures to protect the information we collect. When you enter sensitive information such as credit card details, we encrypt the transmission of this information using Secure Socket Layer (SSL) technology.

Question: What about other websites?

Answer: Our website may contain links to third-party websites that are not affiliated with our company. These websites may send their own cookies and collect data.

Question: Where and for how long will my data be stored?

Answer: Your personal information may be stored and processed on servers in the United States/Canada/Hong Kong and is subject to the laws of those countries.

Question: What if I live internationally?

Answer: Our digital operations are conducted wholly or partly in the United States/Canada/Hong Kong. Regardless of where you live, you consent to the transfer, processing, and storage of your personal data in these countries.

Question: How does the company inform its members about changes to this policy?

Answer: Changes to our privacy policy will be published here so that you always know what information we collect, how we use it, and whether we share it.

Question: Who can I contact if I have further questions or concerns regarding this policy?

Answer: If you have any questions or concerns regarding our privacy practices , you can contact customer service at the email address [email protected] .